Terms of use
DOELEGAL.COM.BR WEBSITE POLICY
This website is maintained and operated by BF Solutions.
Here is important information, so that you, user, feel safe in using all the services offered through our platform. It is of paramount importance that you, our customer, comply with all our policies for using the Site, so we ask that you read all the clauses very carefully so that you can have the best experience in online donations. We thank you in advance for using our services.
BF Soluções, a company that develops solutions services on the internet, provider of services provided by the doelegal.com.br platform, in its total commitment to the users of the system, informs of the responsibilities and obligations when using the platform, a document that is available for easy access to all users of the site, and that the terms present in this document are considered to have been read and accepted. Of the products and services of the platform. Doe Legal does not directly offer any type of product (donations) offered through the website, that is, all products (donations) offered here are acquired through voluntary donations from third parties, and the transfer of these donations are linked to our registration policy. and profile assessment of NGOs and people, for physical products, we do not exchange products offered on the platform. Doe Legal is a service provider, it does not fit as an NGO, philanthropic institution, institute or similar to any activity of the kind. Doe Legal has an internal registration validation system which is used to make requests for donation requests within the platform, a service for which it requires, in all its rights, that the applicant share important personal information to compose their registration. , becoming aware of the legal obligations to tell the truth to the website community, and may suffer legal sanctions (proceedings) in situations where false information is found and that may harm or disrespect the platform's policies. Through the donations received, we will redistribute according to the demand of the site, considering that the platform retains any amount donated, and only passes on any type of donation, when the applicant's registration is complete and framed in one of the three (3) registration levels. in accordance with the prescribed rules. Usage policies. 1. As it is a solidary platform, matters related to donations, shipment and release of products, data processing, approval of registrations, among other internal activities of Doe Legal, will be carried out according to the procedure established by the company BF Soluções. 2. Potential beneficiaries will only be able to request the withdrawal of products that have stock at the time of their request, for physical products, respecting the rules related to the level registration criteria (such as important data information, real description of the need, necessary photos for the verification of information, proof of need and other documentary requests that are necessary for the execution of the registration, which may include a personal visit by members of the Doe Legal team). 3. To use the services offered, our user will have to expressly accept the platform usage policies, as well as become aware of and accept the Information Privacy and Confidentiality policies, which contain clear and complete information about collection, use, storage, treatment and protection of the personal data of Users and visitors of Doe Legal. The donor User must make a single registration, with their personal data and password, which are non-transferable. For the requester of donations, Doe Legal will demand, in all its rights, additional data so that it has quick access to donations within the site. Doe Legal is not responsible for the inappropriate use and disclosure of this data to third parties. On behalf of Doe Legal, none of our employees and third-party partners are authorized to request personal data and passwords for any transaction on or off the platform. 4. Doe Legal, due to violation of the legislation in force or the general terms and conditions of use of the platform, depending on the situation, may, without prejudice to other measures, refuse any request for registration, warn, suspend, temporarily or permanently , the registration of a donor or requester client. 5. All special solidarity campaigns go through the Doe Legal team, it will not be allowed to advertise campaigns that do not comply with the platform's rules and that are expressly prohibited by current legislation or by the general terms and conditions of use of the platform. 6. Doe Legal offers its client a direct contact channel with the platform team, for suggestions for improvement, critical questions, among others, thus creating a direct communication channel with our user. 7. To our potential Donor, before deciding which category to donate, you should pay attention to the information about the campaign ad, if you notice the absence of any information in the ad, our client can contact us through the call center to be able to clear all your doubts before making the donation. 8. Our customer may exercise the right to regret contracting donation plans or even donations of products offered on the website www.doelegal.com.br, within 7 calendar days from the date of purchase or Donation. To do so, simply request via email or telephone contact requesting the cancellation, just follow the step by step as explained in this contact. 9. Donors and applicants are prohibited from using the image (brand) of Doe Legal in campaigns not previously authorized by the Doe Legal team, or linking data in other communication channels that are outside the official channels of Doe Legal. 10. Doe Legal has partnerships with several entities in order to promote and encourage collective and friendly solidarity. We work directly with security agencies and in partnership with institutions in the legal area, in order to protect ourselves from any illegality that may be the sole responsibility of the user within the platform, and also to resolve any type of controversy and avoid the judicialization of issues that may be resolved administratively, which is why Users accept and undertake to use the platform tools (complaint/mediation) as the first means of resolving disputes arising from purchases and donations made on the website. Users will also be able to seek the solution of consumer disputes through the service www.consumidor.gov.br, maintained by the National Consumer Secretariat (SENACON) of the Ministry of Justice and Public Security, which is available free of charge to consumers across the country. . General Terms and Conditions of Use of the Website These General Terms and Conditions apply to the use of the services offered by the website doelegal.com.br, a company represented by BF Soluções duly registered with CNPJ n°41.799.889/0001-04, located at Rua Marechal Otavio Saldanha Mazza 7777. Capão Raso, Curitiba- PR Any person, hereinafter referred to as a user, who intends to use the services of the website www.doelegal.com.br must accept the General Terms and Conditions and all other policies and principles that rule. Acceptance of these General Terms and Conditions is absolutely essential for using the website. The User must read, make sure that he has understood and accept all the conditions established in the General Terms and Conditions and in the Privacy Policies, as well as in the other documents incorporated by reference thereto, before registering as a user on the Doe Legal website. . If you have any questions, please contact us through the official Doe Legal channels. 01 - Object The services object of these General Terms and Conditions consist of (i) hosting products acquired through purchases and/or donations from third parties, through the Doe Legal platform, (ii) Enabling the online donation through a centralized system of donations (iii) Offer products that are within the legal terms of use, such as donations from third parties that are duly registered on the site and that comply with the requirements of this document and in accordance with legal issues in force in the country. (iii) Mediar the donation and transfer of products through a single donation center, providing security in donating and when requesting an online donation (iiiiii) Offering products with values plus administrative fees through the online storefront of the donation center and taxes to be administered by the company Doe Legal. The website www.doelegal.com.br, therefore, allows customers to buy any product advertised on the platform, with the aim of being a voluntary online solidarity donation. Our client will be able to buy any product or service through the site, everything will be monitored from a single central Doe Legal that registers, manages and controls all the services advertised on the site. In this way, it should be noted that Doe Legal is the direct provider of the services advertised within the platform, and makes it available so that companies and people who want to donate can use the convenience and ease offered by the site. For all purposes, the purchase of products is only formalized after payment is confirmed. 02 – For the registration of simple donations, the Doe Legal platform will require as little registration data as possible, and this data may be deleted at the request of its owner. The registries in general are only available to people who are duly registered in the General Registry (RG) registry, and who have the legal capacity to carry out any transaction within the site. It is prohibited to register Users who do not have civil capacity (in relation to individuals) or who are not legal representatives (in relation to legal entities), as well as Users who have previously been suspended from the Doe Legal platform, temporarily or permanently, without prejudice to the application of legal sanctions provided for in the Brazilian Civil Code, notably, art. 166, I; 171, I and 180. Individuals or legal entities that do not comply with the law and the platform policy will not be able to register on the Doe Legal platform. (i) Subject to the Sanctions or, (ii) Located, incorporated or residing in a country or territory that is subject to the Sanctions, or whose government is subject to the Sanctions, including, without limitation: the Crimea region, Cuba, Iran, Syria and North Korea; or, (iii) Those that are included in the OFAC (Office of Foreign Assets Control) and United Nations (UN) terrorist lists, as well as any list nationally, will be rejected as Users or suspended or disabled from blocked persons, being prohibited the registration or use of the doelegal.com.br platform in said territories or sanctioned jurisdictions. Sanctions: These are restrictions or prohibitions on the ability to engage in business and other economic activities with certain countries, regions, persons, entities and industry sectors or any governmental measure intended to deprive a target entity (including individuals, companies, territories, countries, etc. .) of financial and economic assets, in order to neutralize and attempt to reduce behavior that threatens national or international security or violates international law.